Kareem at front desk and Ramen at the pool bar provided excellent service throughout our stay! Room service was great and quick!
Reviewed by Nsingh a TripAdvisor traveler United Arab Emirates 10th June 2025
"Everything"
I liked the treating of reception all over and i came for my new buisness i met faisal local guy he assisted me from check in until check out and the kind he submitted my requests through operation was really excellent & fast respond , but the bathroom had little missing things. I will come again of course
Reviewed by Ahmedalmula a TripAdvisor traveler United Arab Emirates 22nd May 2025
"Highly Recommended"
My stay at Rotana Al Ain Hotel was excellent. The staff were very attentive and truly cared about the guests’ satisfaction. Everything was clean and well-organized. A special thanks to Hossam, who was extremely helpful and went out of his way to ensure we had a great experience.
Reviewed by Michel E a TripAdvisor traveler 28th April 2025
"Best place for reasonable price"
Thanks the staff for good service. My kids enjoyed the swim pool and We are planing to visit again soon.
Reviewed by Sabjaya a TripAdvisor traveler United Arab Emirates 30th March 2025
"Superb"
Great Hotel! Thoroughly enjoyed my stay. Facilities are fantastic and the gym a real standout for a hotel gym. Breakfast very good and the staff extremely friendly and helpful. Highly recommend!
Reviewed by Maxwellm a TripAdvisor traveler 21st March 2025
"AMZING property"
this was one of the best stay my Kids love it we have been free upgraded to one bedroom suite with huge terrace , food is amazing suhoor service was on time, with plenty of option of food , anything you get a call away mr jeff form front office was amazing to assist us
Reviewed by SHUMAILANAZ a TripAdvisor traveler United Arab Emirates 17th March 2025
"Excellent Service at Al Ain Rotana"
Had a great stay at Al Ain Rotana! The service was excellent, and the staff was very professional. Special thanks to Stephanie at reception for her warm and helpful attitude—she made my check-in smooth and hassle-free. Highly recommend this hotel for a comfortable and enjoyable stay!
Reviewed by Peter__ a TripAdvisor traveler United Arab Emirates 16th March 2025
"Warmly recommended"
I enjoyed a very pleasant stay with my wife at the Al Ain Rotana hotel. The room was large, quiet and comfortable, the staff professional and helpful. Nice pool area, clean and well kept. Rich and excellent quality breakfast. Very good value for money.
Reviewed by Lamberto Z a TripAdvisor traveler Italy 10th March 2025
"Great staycation"
Very good staff special thanks to jessie and the tall guy bellhop forgotten the name
We had a very good time celebrating our fathers birthday
Reviewed by Mikoy a TripAdvisor traveler United Arab Emirates 1st March 2025
"Overnight stay Al Ain Rotana"
This is my second overnight stay this past week at the Rotana Al Ain. Amazing reception with friendly and helpful staff. They accommodation is great and the food is amazing. Thank you to Kaleem who made extra effort in ensuring our stay was one to remember.
Reviewed by JanO a TripAdvisor traveler 26th February 2025
5
Best choice The best hotel in al ain
Junyoung (All Others) 25th March 2020. Source: Hotels.com
4
Always stayed at the Al Ain Hilton or Intercon, but will be using the Rotana from hereon in. Good: Good pool. Upgraded to poolside 2-bed family chalet. Received a tyre puncture in the car park of the hotel and was immediately assisted with the tyre change. Extremely courteous, although staff have always been since it opened back in 1998.
Neil United Arab Emirates 22nd March 2020. Source: Booking.com
5
Vghuzg
Ffccccvvgggg
Samar Joudi337 20th March 2020. Source: Google
4
OK.
VC Cheang 17th March 2020. Source: Google
4.4
Long weekend break Good: Excellent pool, play area and restaurants. There was a very noisy wedding on 2nd day but they moved us without hassle. Not sure how much of an issue it would be in busier times
Bad: Not allowing my daughter and I to swim near the bar area which is only place undercover. Hotel was empty with no customer or bar staff to be seen yet on the 4th day it became an issue
Lee United Kingdom 16th March 2020. Source: Booking.com
5
Great rooms, nice facilities, and staff resolved a problem with my booking. Recommended!
Adam Kelly 14th March 2020. Source: Google
5
Exceptional Good: Great suite Very helpful staff Excellent food Best hotel in Al Ain
Bad: Nothing
John United Kingdom 13th March 2020. Source: Booking.com
4
Very Good Good: الموقع المرافق الموجودة في الفندق واشكر الأستاذ ايمن علي جميع ماقدمه لي ولعائلتي من حسن الضيافة وسرعة الاستجابة لمطالبي
Amel United Arab Emirates 12th March 2020. Source: Booking.com
4
جميل
Uae Uae 10th March 2020. Source: Google
5
I went to so many different hotels and this is the best hotel
Zaid Abdullatif 10th March 2020. Source: Google
Golftrip to Al Ain -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
RRRRR Tord Wikenstal (Solo), Sweden 24th March 2020
فندق عادي جدا الى الامام ومزيد من الاهتمام ومزيد من الرقي الفندق مكانه رائع لكن ينقصه بعض الاهتمام وإضافة خدمات جديده للضيوف مثل الترحيب بالضيوف تنوع البوفيه وضع موظفين فرحيين تغير الاسره وأيضا يحتاج الديكور الى اهتمام اكثر بما انه فندق 5 نجوم
RRRRR Wael Abu Daqa (Solo), Palestine 22nd March 2020
Awesome place Al Ain Rotana is awesome place for families and as a base location to know in depth the area. Highly recommended! Is walking distance to historical sites and 10 minutes from the zoo or Oasis.. day trip from mountains.. you choose.
RRRRR Diego Patricio Tobar (Solo), Norway 21st March 2020
Stay at Rotana Al Ain My stay at Rotana Al Ain was very comfortable. It has all the facilities you need i.e. modern gym with all the equipment you expect, brilliant swimming pool and jacuzzi.
The apartment was well maintained and had everything I needed for my long stay of 7 weeks.
Above all the staff are excellent!
RRRRR Robina Malik (Solo), United Kingdom 20th March 2020
Slightly disappointed This was a good hotel, however an individual floor manager in the restaurant let the team down, clicking his fingers to get his staffs attention. Each member of staff was running around and working extremely hard, being polite and courteous to guests, in-fact the only one who wasn't was him. This wouldn't put us of staying again however.
RRRRR Mark Molyneux (Solo), United Kingdom 15th March 2020
Lovely getaway Great weekend away from the big city. Lovely hotel and setting. Excellent service from morning to night. Pool was great too. Al aain is an amazing town to visit. It has so much to do but this time we were happy to just stay and relax in hotel.
RRRRR Jennifer Treloar (Solo), Australia 14th March 2020
A little tired, inconsistent staff but very smoking friendly hotel It would have been a lot more enjoyable if you could walk, eat or drink in far more areas without being exposed to 2nd hand smoke.
Only 1 buffet restaurant was non-smoking - all other bars were either fully smoking or partially, with an ineffective pretence at 'non-smoking' areas in a restaurant; not even partitioned.
It's the year 2020 and recognised by all intelligent people that 2nd hand smoke is extremely carcinogenic and dangerous, yet this hotel merrily encourages it. Bizarre.....
If you're a non-smoker, just avoid it
RRRRR Sean Liecester (Solo), United Kingdom 11th March 2020
superb amazing staff, amazing lobby, amazing view , everything was perfect for the weekend , breakfast needed little bit more of variability but overall everything was nice and relaxing , thank you rotana hotel
RRRRR Ameera Kaplan (Family), Syria 7th March 2020
Exellent Exellent place to stay , good service from staff, perfect ambience and other facilities available.
I would recommend stay in rotana would be a memorable one.
Access to all important palaces and tourist places are easy
RRRRR Nimash Vijayakumar (Solo), India 4th March 2020
غرف مريحه ومكان مركزي هناك مساحات كبيره في منطقه الفندق مكان باريس غاليري السابق والسينما اتمني لو تستغل كافيهات غير المطاعم التقليدية المعروف بها روتانا منذ الازل... تعطي حركه للمكان وتنعش الفندق كمان سياحي.. الخدمه جيده بشكل عام وتحسن الدخول اليه بعد اعمال الطرق.. به كميه كبيره من المواقف علي انه مواقف الطابق السفلي تحتاج إعادة نظر وخاصه المدخل الي مواقف الفلج... تعديل التبيق علي الموبايل ليتضمن الدخول للغرف عبر الموبايل. لا يَجد نيسبرسوا ماشين مثل الفنادق الان تعبأ مجانا وكومبليمنتري... مكان الفندق مركزي ومهم اظن محتاج ريفريش ليواكب العصر فود تراكس كافيهات خاصه الباركنات الخارجيه ومنطقه الجاليري والسينما السابقين وليسنا بحاجه الى قاعات زياده زاخر تكفي...
RRRRR ABDULLA AL ZAHMI (Solo), United Arab Emirates 4th March 2020
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