"Average stay with no good impact left to come back"
From a personal family experience for 2 nights here is my evaluation:
Special requests: 6/10
- Requested extra bed before check in and was confirmed and paid for already however I had to wait 2 hours after check in to get it fixed. Requested high floor room and given a low 11th floor room. Asked for a late check out for 1 hour and was rejected!
Value for money: 6/10
- Overpriced compared to what you can get from other 5* hotels in Doha (like Hilton or Hyatt)
Food/breakfast: 6/10
- No varieties, yet you have to stand in a queue every morning to get a vacant table
Staff: 7/10
- Improvement needed maybe through extensive training especially how to handle peak times
Sleep quality: 7/10
- At night you can easily hear the guest in adjacent room speaking or sneezing
Location: 9/10
- Directly connected with City Center Mall, 3 mins walking
Reviewed by Ahmed E a TripAdvisor traveler Qatar 24th April 2023
"Great stay Amazing front desk team"
The hotel location was super convenient with its easy access to City Center Mall and West Bay area. Many thanks to the front desk manager Mr. Eid for the quick check-in process, professionalism and hotel/city info. Food is generally clean and tasty. Well maintained hotel and highly recommended.
Reviewed by Mustafa_Arqawi a TripAdvisor traveler 2nd April 2023
"Excellent stay"
A very good location, the fitness center is lagre and well equipped, three different pools, excellent breakfast, and an amazing service. The Hotel offered an early check-in, and excellent breakfast package when leaving during the night. Hard to find anything to critizise.
Reviewed by Kriwa a TripAdvisor traveler Norway 1st April 2023
"Pleasant Stay"
Had the opportunity to stay here my business trip to Doha.The service is good with strict but not so imposing security at entrance.The food is constantly nice .As I had a half board package, I have the opportunity to dine in for dinner every night.Good Food.Just Good. As for the laundry js ok.but would love to have the laundry on same day if sent before 10am .Overall, a family oriented hotel that is worth considering.
Reviewed by GMT a TripAdvisor traveler 19th March 2023
"Rotana Hotel Stay"
My family and I enjoyed our stay here. All of the staffs are very nice and very accomodating. We will definitely go back to spend special occasions here. Keep up the good work everyone and thank you very much. :)
Reviewed by Explore a TripAdvisor traveler 15th September 2022
"amazing stay"
we stayed at city centre rotana doha during our lat visit to doha. the staff was very welcoming - high privacy level - food & service were amazing.loved the whole experience and would definetly do it again
Reviewed by TheSisi a TripAdvisor traveler 8th November 2021
"Review for our stay at Rotana City Center Hotel"
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. The service was exceptional as well. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! I highly recommend this hotel for anyone visiting Qatar-Doha. A special thatnks to Hossni for his coordination and kindness
Reviewed by Karen_ a TripAdvisor traveler 7th November 2021
"Amazing place to stay while in Doha for business or leisure"
I stayed nine nights in this amazing establishment. All what I have received during my stay is simply an exceptional service. The staff were so spot-on and cooperative; the rooms were well designed and super functional; cleanliness and hygiene were perfect.
It is a place to seriously consider as your first choice in Doha. Outstanding stay
Reviewed by LightPacker a TripAdvisor traveler 7th November 2021
"Happy all around"
I was very pleased with the welcome, service and hospitality I received during my 3 week stay at the Hotel. From reservation, check-in, room, amenities, breakfast, food outlets, personnel and check out it was largely a pleasant stay. Food outlets Bostons, Theatro and Olives were all enjoyable.
Reviewed by Mannymac a TripAdvisor traveler Australia 26th October 2020
"My stay at Rotana"
Amazing staff, very convenient location, different restaurants, connected to city center shopping mall and to another two hotels.the hotel has nice lobby and different sitting areas as well as lobby cafe and restaurant
Reviewed by Vacationer a TripAdvisor traveler 17th August 2020
4
Good for me/quiet time
Shari Ann Botin 22nd March 2020. Source: Google
5
ممتاز
محمد اسماعيل 15th March 2020. Source: Google
5
Posto meraviglioso, curato nei dettagli, accogliente e con del personale veramente speciale,
Complimenti per tutto dalle camere con vista meravigliosa, al ristorante alla location ....a tutti e tutto 😉
....
Wonderful place, attention to detail, welcoming and with very special staff,
Congratulations on everything from the rooms with a wonderful view, to the restaurant to the location .... to everyone and everything tutto
....
antonio petrachi 10th March 2020. Source: Google
5
Отличный отель. Номер выбрали большой со стеклянной стеной и великолепным видом. В номере - телевизор, холодильник, посуда, сейф, все туалетные принадлежности, халаты и тапочки.Персонал просто супер!!! Услужливый, внимательный. Питание в ресторане многообразное, все вкусно, везде очень чисто, если нужен переводчик -стараются как можно быстрее его пригласить. Попросили отрегулировать кондиционер ,моментально пришли с лестницей и все отрегулировали по нашему пожеланию. В холле всегда угощают местным напитком ( разновидность холодного кофе) с зелёными финиками, мне очень понравился. Отель совмещен с торговым центром, не надо даже выходить на улицу. В отеле спокойно, уютно. На 7 этаже есть небольшой бассейн, спа, тренажёрный зал, бар. Впечатления исключительно позитивные. Хочу вернуться туда ещё.
Светлана 9th March 2020. Source: Google
4
It is nice
André Jacques 7th March 2020. Source: Google
3
Practical and Luxury.
Mohamed Abdulmalik 6th March 2020. Source: Google
4.5
ottima Good: Super disponibilità. Correttezza
Bad: niente
Stefano Italy 6th March 2020. Source: Booking.com
5
Wide open public spaces, welcoming and friendly staff
russell merriman 6th March 2020. Source: Google
4
Nice hotel
Hazem Elabiaad 5th March 2020. Source: Google
5
Excellent
Proteines Boutique 4th March 2020. Source: Google
March 2020 Excellent hotel. Superb service from check in through to check out. Modern, clean rooms.
Breakfast caters for everyone. Bostons bar for a lively night with brilliant bar meals. Teatro for a more refined evening. Would definitely recommend
RRRRR John Moorcroft (Solo), United Kingdom 20th March 2020
Top Great hotel to stay. Variety and quality of meals on pretty high level. Luxury rooms, comfortable bed providing high quality sleep. Service very attentive, high professional with good English. Hotel is clean
RRRRR Michal Pavuk (Solo), Slovakia 16th March 2020
Brilliant hotel Everything was great. Staff were briliant, professional and helpful at all times. Facilities were clean and well maintained. Location was also excellent. The housekeeping, bellboy and conceirge service were professional, promptly responsive and very helpful at all times . Strongly recommended.
RRRRR Rana Canavati (Solo), United Kingdom 7th March 2020
Show We stayed during an exhibition . The location is fine cosidering the Exbitition Center is 2 minutes walk . The apartments need to be renovated . The buffet at Olive Oil Restaurant NEVER changed in 10 days
RRRRR Laura Veschetti (Solo), Italy 4th March 2020
Another excellent stay This was our third time staying at this property which in itself shows our confidence. My daughter loves the view and we booked it for that. However, the guy during check-in gave us the wrong room and didnt even inform me. Upon checking with the customer service the manager was kind enough to upgrade us to a two-bedroom sea-view apartment as per our initial booking (for the view). From there, it was once again a memorable and great family weekend stay for us. Thanks to the team other than the person who checked us in.
RRRRR Muhammad Syed (Solo), Pakistan 3rd March 2020
Excellent Property @ Prime Location Excellent hospitality and service in a prime central location (Mall access from second floor, walking distance to DECC metro station). The staff is very hospitable and courteous and took care of all needs. Would recommend this hotel to anyone travelling to Doha for business or family vacation.
RRRRR Aditya Sahi (Solo), India 25th February 2020
مكان مثالي ومميز مكان مثالي و مميز ورائع كل شي في مستوى الجوده العاليه نظافه و رائحة وبشاشة الموظفين سوف اعيد التجربه وتجرب الإفطار ان شاء الله جدا متحمس للقدوم مره اخرى ... الموظفين سريعين بالتعامل و الخدمه على مستوى عالي من الاحترافية
RRRRR Faisal Al Selaiteen (Solo), Qatar 24th February 2020
Great value for money Stayed at the Rotana for Valentine’s Day. Umair and the entire front end staff were very professional and accommodating. The room was nice and the set up for the Valentines package was beautiful. Staff at Teatro were pleasant. Will most certainly return
RRRRR Emile Muallem (Solo), United States 17th February 2020
Excellent experience. Professional hotel staffs. Swimming pool temp well maintained, Good choice of restaurants, quick access to city centre Mall, ideal to conduct business meetings and seminars. I witnessed fire drill during my stay and it was very professional with the use of alarm and PA system.
Hotel is value for money.
RRRRR Prakash Kumar Dangol (Solo), Nepal 14th February 2020
Sehr schönes Hotel Toller Service, sehr gutes Essen, direkter Anschluss an die City Center Mall
Stadthotel,mit großzügigen Zimmern, gute Internetverbindung, allgemein sehr sauber und gepflegt, super Abholservice vom Flughafen
RRRRR Markus Dommer (Solo), Germany 7th February 2020
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