Great Service, from the guest service, checking in went smooth although we had payment issues, room service was unbelievably one of the best service I’ve had in any hotel! Please keep it up. I had problems with the internet even the IT support from the Hotel was there for it immediately.
Reviewed by Loukaa a TripAdvisor traveler 13th August 2022
"Great stay friendly staff"
It was great stay, friendly staff and quick service. We also used the venue for a business event and it was a good choice. Taxis available near by, and price is good for mid budget needs. Just try to avoid rooms near the club for loud much
Reviewed by Wael a TripAdvisor traveler 13th August 2022
"This is a very good 5 star property for the best customer oriented staff and cleanliness and location"
This property always exceeds my expectations, I always prefer to stay here for its hospitality and cleanliness it's located 10 mins of walk from dubai interet city metro and near to many supermarket and restaurants
Reviewed by Romidigil a TripAdvisor traveler India 13th August 2022
Staff are so nice and helpful.
Especially Ms. April, Diana and Imojin.
Restaurant staff are so welcoming as well.
Overall it was a great experience, housekeeping staff are so attentive.
Reviewed by Elvira_ a TripAdvisor traveler United Arab Emirates 10th August 2022
"Bad Resturant chefs change "
I think the chefs have changed for the worse. I have been visiting Al-Wael for about 15 years. The first time I noticed that the restaurants are below average, especially the Italian restaurant and the bar is very bad.
Reviewed by Nabil a TripAdvisor traveler United Arab Emirates 9th August 2022
"Perfect place to stay"
Not only the place is perfect to stay but the Hotel Staffs are amazing as well most especially Diana, Karim and Efren. I’m very grateful for their best service as well as the other Staffs at the Front Desk and Concierge. Thank you so so much.
Reviewed by NQLmary a TripAdvisor traveler United Arab Emirates 29th July 2022
No where else just here
professionalism made out hospitality habits
i was tripping around the world and i experienced many hospitality industries during 15 years
Staff are so friendly willing to calm any things to the limits with very high skills of social engineering
Reviewed by Moutaz A a TripAdvisor traveler 13th July 2022
"Amazing service and people "
Our stay in Media Rotana was great!!! ☺️ Their staff will surely exceed your expectation when it terms to their service they are very nice and helpful and its surprisingly affordable for a 5 star hotel too 👏🏻 Will surely stay again in this hotel ☺️
Reviewed by Evechizen a TripAdvisor traveler 11th July 2022
"Everything was excellent"
The staff was very friendly helpful and kind. The room was clean and neat. The breakfast buffet worth it!! I would definitely recommend it and come back again. The location also is very good, near marina and palm
Reviewed by Companion a TripAdvisor traveler 9th July 2022
Excellent hotel all was perfect the staff was very helpful and excellent service with very good location and very clean rooms. excellent cleaning and good value with very very good sleep quality we are really enjoyed
Reviewed by Younus a TripAdvisor traveler United Arab Emirates 2nd July 2022
Hotel and all staff were wonderful, would book this hotel again for sure Good: Everything
Bad: Nothing at all
Matthew United Arab Emirates 26th March 2020. Source: Booking.com
Excellent hotel 👍👍👍
Khaled Abdullah 19th March 2020. Source: Google
zuhair anwahi 18th March 2020. Source: Google
Clean, staff cordial and helpful
Hadi Ghantous 18th March 2020. Source: Google
Nice facilities, average rooms
Ismail Abu Shemala 18th March 2020. Source: Google
Good Good: Everything else as usual...
Bad: No wifi available.......
Paul United Arab Emirates 16th March 2020. Source: Booking.com
Good and comfortable. Good: All was good.
Bad: All was good.
Sakhr United Arab Emirates 16th March 2020. Source: Booking.com
Fantastisk!! Alle var så søde! Og vi havde er sindssygt lækkert værelse! Desuden er hotellet godt placeret, og personalet var super søde og hjælpsomme!Jeg har været i Dubai flere gange, men jeg vil 100% tilbage til dette hotel næste gang!
Merna Al (Friends) 16th March 2020. Source: Hotels.com
Excellent rapport qualité prix
Khaled Kebir 15th March 2020. Source: Google
كان عندي كورس وكان المكان حلو
Shouq Al Hammadi 14th March 2020. Source: Google
Trés bon hotel. L'Hôtel est bien située avec une station de métro a 10 minutes a pied , un bus gratuit qui s'arrête devant l'hôtel. Personnel très attentionné .Le petit déjeuné est top;.Les repas du soir sont un peu chers .
RRRRR Serge Tixer (Solo), France 26th March 2020
Merci Merci à toute l’équipe média Rotana j’oublie pas Madame Naima Et surtout c’est sympa il y a des métros à côté y’a des magasins pour faire shopping ça va c’est très bien placé ou si il y a une bonne terrasse avec la piscine avec un bar
RRRRR Salaheddine Makhzer (Solo), France 22nd March 2020
Très bon hôtel avec très bon personnel Hôtel agréable avec du bon personnel serviable et à l’écoute les chambres étaient propre plutôt bien situé. ................................................................. . ........................
RRRRR Atef Dahech (Solo), France 21st March 2020
Friendly Staff, great breakfast, poor showers enjoyed the great hotel, the breakfast, the restaurant, the cleanliness, despite the poor shower and long wait for hot water. Staff is great, very service minded, and the hotel would be perfect if they would only fix the low water pressure and invest in better shower heads. Bed and room comfort is great, hotel is not noisy and very well situated.
RRRRR Joost Van Heuveln (Solo), Netherlands 16th March 2020
راحة وهدوء فندق جميل والموظفين متعاونين واخلاقهم طيبه وموقع متميز ونشاطات الفندق مريحه الغرف واسعه ومطلة على المدينه المطعم وتنوع الاكل في الفطور والغداء وخدمة موقف السيارات كانت مريحه وسريعه بحيث الزائر يدخل ويخرج بكل سهوله ويسر وش باقي ياربي ما كتبت
RRRRR Majed Aldawood (Solo), Saudi Arabia 15th March 2020
Media Rotana Dubai Неплохой отель, до пляжей едут трансферы, но нужно быть готовым, что автобус будет останавливаться у другого отеля напротив или вовсе проедет мимо и тогда нужно будет добираться только на метро или такси. В самом отеле расположен клуб, мы проживали на 6 этаже и всю ночь «наслаждались» клубной музыкой))особенно радовался наш сын (6лет), еда на завтрак и ужин просто потрясающая (устрицы, мидии, краб, суши, мясо нескольких видов, в большинстве своём еда острая и со специями, ребёнку было сложновато что-то выбрать на ужин), много фруктов и сладостей.
RRRRR Ekaterina Pavlitsa (Solo), Russia 13th March 2020
Great hotel. NIce and friendly staff. Good hotel for business. Clean, spacious. Buffet and restaurants are great. Good facilities. Sometimes a little noisy in the evening. The meeting rooms are great and the catering beside as well. Recommended !
RRRRR Eduardo Gaitan (Solo), Spain 12th March 2020
Great stay There’s no words to describe how good was our stay at Media Rotana. Great location, great and clean room, great amenities, great and very professional staff. Particularly Azeem which is reliable, always available, great, discrete and wise advisor. Media Rotana management must be very proud of such skilled and professional guy. In the future I would stay at media Rotana again (100%). Thanks
RRRRR Rosario Giurdanella (Solo), Italy 12th March 2020
Excellent séjour, super petit déjeuner Super hôtel, super accueil et petit déjeuner très varié et de très bonne qualité, personnel de l accueil très professionnel et des chambres très propre pendant tout le séjour , à recommander, emplacement très bien...
RRRRR Adil Andalous Ouartassi (Solo), France 11th March 2020
Excellent sejour Excellent hôtel, très bon emplacement , petit-déjeuner copieux et belle espace dans la chambre , nous avons eu un lot d'appoint gratuitement pour notre enfant , station métro pas loin de l'hôtel et service de navette gratuit vers les coins les plus importants offert par l'hôtel
RRRRR Mehdi Faouzi Zizi (Solo), Morocco 9th March 2020