We had stayed on this property for two weeks including three other couples. I was communicating with Joelle for the past month or so prior to arriving. Joelle had provided us with full respect & outstanding services including the whole departments lof of Rotana Raouche. Thank you all and every dep. For the outstanding quality of services.
Reviewed by Jackabajian a TripAdvisor traveler California 17th September 2023
"Dated"
Having stayed at a number of Rotana hotels this was the worst experience right from check in. There was only one member of staff on duty, who lacked experience it appeared. There was nobody available to take orders in the bar area and it was a Saturday night!. Room facilities and decor were dated with the kettle not working and the refrigerator not sealed.
Reviewed by Declanz a TripAdvisor traveler Iraq 25th February 2020
"murtadahhaddadarajeezcom"
Great Overall Services, Staff was very friendly location was great especially with all sounding cafes and restaurants, ocean view was one of the best privilege's that the hotel offer. We would diffentily come back ,
Reviewed by Murtadahhaddad a TripAdvisor traveler Iraq 24th February 2020
"thanks"
have a great stay at Rotana - the view was wonderful and the room was super comfortable but the
the team was great helpful and all the requested were accommodated
thanks
wish to stay more nights here soon
Reviewed by Omarnene a TripAdvisor traveler 23rd February 2020
"Excellent customer service"
All the staff were very helpful.... right from the check in until check out.... specially Dana from the reservation, she was very nice and polite.... The location is excellent with a nice Lebanese restaurant across the street!!
Reviewed by Biren a TripAdvisor traveler United Arab Emirates 21st February 2020
"Business Trip"
1) Only one lift is working which cause delay all the time.
2) Business center is just a miserable bad computers with windows 7 bad copying machines
3) Staff at front disk were not cooperative to help to solve my problem with Business Center
Reviewed by Mkhawa a TripAdvisor traveler 3rd February 2020
"The best accommodation and the best staff in Beirut"
All hotel staff are very friendly and helpful. I would like to thank all of the receptionist Mohammad(knows turkish) who helped our luggage Ali, and the woman (who forgot her name) who helped us clean the room that brought us water every day. They made us feel special during our stay in a hotel. the rooms are very nice and big. room views are great. location is right in the center. You can go anywhere by walking. A very nice option in terms of price performance.
Reviewed by Semsbaharkaya a TripAdvisor traveler 28th January 2020
"Amazing location and staff"
Best hotel in beirut they offered us an upgrade with sea view and with also low budget
So helpful staff specially the lady on reception
Very clean rooms
Really love it and i do it again when visiting beirut
Reviewed by Katyan a TripAdvisor traveler United Arab Emirates 26th January 2020
"Amazing"
That was my first time ever choosing this property for my stay whenever my fiance comes to lebanon. That was my fiance’s last day before she travels back home and we decided to book a hotel nearer to the airport and there I had only Elie Sfeir in mind who I knew he works in that area. What a lovely stay and an incredible service from valet to the rest of staff I thank you! Beautiful view
Reviewed by Georgeaouad a TripAdvisor traveler Lebanon 23rd January 2020
"Excellent hotel to stay in Beirut"
There is no better place to stay in Beirut than Hotel Raouche Arjaan by Rotana. Staying in this hotel provides best value for money. Good restaurants are at close distance, breakfast in the hotel is good, Starbucks is just opposite to it so that famous pigeon rocks. Road along the sea water line just in front of the hotel provides good opportunity for morning and evening walk.
Reviewed by RSTBangkok a TripAdvisor traveler Bangkok 7th January 2020
5
Crowded but have a nice view
Elham Ali 6th March 2020. Source: Google
3.1
Pleasant Good: Location, friendly staff
Bad: Room too small and view terrible
Shourouk Syria 4th March 2020. Source: Booking.com
4.15
Very Good Good: It’s great location
Bad: Old furniture
Hilal Kuwait 29th February 2020. Source: Booking.com
3
I will be there on 28 Feb and will give my views after the visit .I will be there 4 three days
Farooq Ali 26th February 2020. Source: Google
4.5
A fantastic stay Good: The location was fantastic. A brilliant sea view.
Stuart Oman 23rd February 2020. Source: Booking.com
3
Beyrouth A lot of noise . You can't relax because of the cars and burs front of the hotel.
mohammed yassine (Business) 19th February 2020. Source: Hotels.com
4.5
Awesome Good: Everything was good
Bad: Great stay I had a great time and clean place.
Anwarj Iraq 16th February 2020. Source: Booking.com
4
Quite, Clean, well managed, and very friendly professional staf.
Rooms with sea view is awesome.
The breakfast limited to very few types.
Mohammed Nazar 14th February 2020. Source: Google
4
Very Good Good: Location and view is breathtaking. Staff is good
Bad: Breakfast became very basic and the new restaurant is not good like the old one.
Mostafa Egypt 13th February 2020. Source: Booking.com
4
Rouche view is a breathtaking. Breakfast became very basic after they changed the restaurant. Book without breakfast
mostafa el samra 12th February 2020. Source: Google
مميز موقع مميز
قريب من جميع الاماكن (المقاهي والمطاعم الخ..)
الغرفة جميلة لكن يلزمها قليل من النظافة كالغبرة والابواب واضافة اكياس لسلل النفايات
الشرفة جميلة والاطلالة رائعة في الصباح وعند المغيب
هادئة وعالية مناسبة للعمل
RRRRR Jinane Zenati (Solo), Lebanon 12th March 2020
Harika bir tecrube Deniz manzarali odalar mukemmel. Hizmet kaliteli. Personeller cok profesyonel. Fiyatlar mevcut durumda cok uygun. Otelin konumu her yere yakin. Oldukca avantajli bir lokasyon. Gunes batimi fevkalade muhtesem.
RRRRR Erdogan Kalkan (Solo), Turkey 6th March 2020
كانت خدمة ممتازة والموظفين رائعين وقمة بلأحترام وموفع الفندق مميز جدا" الطعام فوق الممتاز النظافة جيدة جدا" وسوف نعود كانت خدمة ممتازة والموظفين رائعين وقمة بلأحترام وموفع الفندق مميز جدا" الطعام فوق الممتاز النظافة جيدة جدا" وسوف نكرر الزيارة لروعة المكان ، انصح الجميع بزيارة هذا الفندق والدعاء لي لأنكم لن تنسوا هذا المكان نهائيا"
RRRRR Ali Darwish (Solo), Lebanon 3rd March 2020
Dated Having stayed at a number of Rotana hotels this was the worst experience right from check in. There was only one member of staff on duty, who lacked experience it appeared. There was nobody available to take orders in the bar area and it was a Saturday night!. Room facilities and decor were dated with the kettle not working and the refrigerator not sealed.
RRRRR Declan Corrigan (Solo), Cyprus 25th February 2020
murtadah.haddad@arajeez.com Great Overall Services, Staff was very friendly location was great especially with all sounding cafes and restaurants, ocean view was one of the best privilege's that the hotel offer. We would diffentily come back ,
RRRRR Murtadah Haddad (Solo), Iraq 24th February 2020
RRRRR Almurtada Razok (Solo), Syria 24th February 2020
thanks have a great stay at Rotana - the view was wonderful and the room was super comfortable but the
the team was great helpful and all the requested were accommodated
thanks
wish to stay more nights here soon
RRRRR Mhd Omar Al Habash (Solo), Syria 23rd February 2020
Excellent customer service All the staff were very helpful.... right from the check in until check out.... specially Dana from the reservation, she was very nice and polite.... The location is excellent with a nice Lebanese restaurant across the street!!
RRRRR Patel Ramanbhai (Solo), India 21st February 2020
Business Trip 1) Only one lift is working which cause delay all the time.
2) Business center is just a miserable bad computers with windows 7 bad copying machines
3) Staff at front disk were not cooperative to help to solve my problem with Business Center
RRRRR Mohammad Hawa (Solo), Jordan 3rd February 2020
The best accommodation and the best staff in Beirut All hotel staff are very friendly and helpful. I would like to thank all of the receptionist Mohammad(knows turkish) who helped our luggage Ali, and the woman (who forgot her name) who helped us clean the room that brought us water every day. They made us feel special during our stay in a hotel. the rooms are very nice and big. room views are great. location is right in the center. You can go anywhere by walking. A very nice option in terms of price performance.
RRRRR Sems bahar Kaya (Solo), Turkey 28th January 2020
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