Dear Sir/Madam,
It was my first visit to SA and Riyadh and I have never experienced such an excellent, comparable hotel stay with excellent service in my life. I would like to thank you very much and hope that I can come back someday. Thank you.
Reviewed by DrSusanneTrumm a TripAdvisor traveler Germany 8th September 2023
"Very good service and breakfast with various items i would like to thanks MrMajed Al-Harbi for his support as always"
Very good service and breakfast with various items & i would like to thanks Mr.Majed Al-Harbi for his support as always (Best Hotel with best quality and employees
Good location , clean room and W.C very clean with a big space in the room
Iron machine available in the room
Reviewed by Fahad a TripAdvisor traveler Saudi Arabia 5th June 2023
"Nader"
Great Team all reception Team & room service team in addition to the hard work even if they are not in the hotel they were very helpful and very flexible thank you for the great stay and your amazing welcome
Reviewed by Naderfarid a TripAdvisor traveler 21st March 2022
"Nice modern Hotel"
The Hotel is nice and modern style, but a lot of construction around the hotel make it very hard to drive in and out of the hotel..
Also parking must be more easier and need to add more signs to exit route
Front office staff are professional and welcoming
Reviewed by Mhmdnasr a TripAdvisor traveler 13th March 2020
"Nice place"
Positive : Nice place, nice faculty, flexible in check in and check out. Recommended for business stays.
Negative: bathtub was without water (I didn’t report), and the neighboring room was noisy som nights.
Reviewed by Aliqassim a TripAdvisor traveler 7th March 2020
"Beautiful"
Thanks , service was good. We liked everything . Staff are so professional & fast. However, my only note is that bathroom shower needs to be fixed it was not easy to use the big one, the button was broken, we tried many times to open it then the water came ( I mean the upper shower, the big one in ceiling) other than that all is fine 👍🏻
Breakfast is good & came to our room so fresh & varied
I planned for my husband birthday and the honeymoon backage was so good & in time.
I loved that we did not take long to check in/ out.
Reviewed by SaraXLD a TripAdvisor traveler Saudi Arabia 1st March 2020
"A classy hotel"
Hotel is well maintained and plush in a good location. Rooms are clean and modern looking. The staff could be more warm and welcoming to make you feel more comfortable - this includes greeting when you enter or wishing you when you are leaving. Didn't notice in Guest Relation Manager or Concierge services
Reviewed by Henriquesneal a TripAdvisor traveler United Arab Emirates 23rd January 2020
"Back to normal"
After some months with a decline in quality, the buffet is again very good. Internet has improved. Personnel is always smiling and willing to help. Rooms are spacious, bathrooms as well and hot water is almost immediate. Pillows are wonderful and beds very comfortable.
Reviewed by Javier F a TripAdvisor traveler Spain 19th January 2020
"Could be better"
Hotel is good location and it is clean but for a 5stars hotel it is missing something, it misses the small touches and care which will make you say oh this is a great hotel such as slippers availability, smiling they really need to get training on smiling and of course requests made to have close rooms to each others
Hotel staff did not really showed the care to even follow up on my request and if I'm ok with the rooms, we were forced to split into tow groups away from each others me and my son in one room
and my wife and daughters are in a far different one
not to mention the smell of one of the rooms even though I told them about it, they just said we will take care but nothing really happened
Hotel is good but it is not a 5 star hotel so keep that in mind your requests will be most properly ignored one way or the other plus the small things that will make you feel the hotel luxury vibes
Reviewed by THeOnLyK a TripAdvisor traveler Saudi Arabia 13th January 2020
"Spacious clean and good quality of furnature linen and toiletries"
The property is excellent in general, I like the location, the public areas, the size of rooms and reception. However I see the room rates are over priced compared to similar types and destinations. I would go back if visiting Riyadh again.
I recommend to have promotional offers for Saudi Aramco.
Reviewed by Saaddhaher a TripAdvisor traveler 8th January 2020
5
Exceptional Good: حسن التعامل ولاخلاق ولاستقبال وسرعة تلبية اي طلب وبروح جميله ووجه مبتسم والحرص على نظافة المكان والتطهير في ظل الظروف الصحيه
مسرع Saudi Arabia 29th March 2020. Source: Booking.com
5
👍🏼
زيد آل زعير 25th March 2020. Source: Google
5
رائع
bushra el fadil 22nd March 2020. Source: Google
5
Exceptional Good: أعجبني تعاون طاقم العمل من فريق استقبال وموظفي خدمة غرف ونظافة حيث وصلت للفندق وكان لدي عملية جراحية في اليوم الثاني ولا استطيع وصف تعاون الموظفين معي وكأنهم أهلي وأكثر فندق يستحق الزيارة والاستقرار لأكثر من اسبوع ..
Ghalyah Saudi Arabia 20th March 2020. Source: Booking.com
4.5
staff is friendly and very helpful Good: very large room and excellent breakfast with huge variety
Bad: all is good
Priyadi Saudi Arabia 19th March 2020. Source: Booking.com
4.15
Very Good Good: نظافة المكان والغرفة
Bad: تعامل موظفين الاستقبال سئ وبالذات عند المغادرة ماعدا الاخ فهد في الوردية الليلية تعامله جدا راقي
Raed Saudi Arabia 18th March 2020. Source: Booking.com
5
عندهم كوفي فوق الدور ٣ اتوقع في جلسه ع المسبح رايقه جدا القهوه غير جيدة بس الجلسه جميله
مشعل السيف 18th March 2020. Source: Google
4
خدمة جيدة و سعر منافس
Ali Al-mohsen 18th March 2020. Source: Google
5
معامله ممتازه
mohamed badran 18th March 2020. Source: Google
5
فندق ممتاز والخدمه ممتازه
Maram Kurdi 18th March 2020. Source: Google
Nice modern Hotel The Hotel is nice and modern style, but a lot of construction around the hotel make it very hard to drive in and out of the hotel..
Also parking must be more easier and need to add more signs to exit route
Front office staff are professional and welcoming
RRRRR Mohammed Alrakaf (Business), Saudi Arabia 13th March 2020
أقامة جميلة جدا موقع الفندق كان مناسب جدا لاحتياجي والفندق نظيف ولكن بعض الملاحظات اللي ضايقتني كانت في خدمة الغسيل ما يردون على الاتصالات وما يلتزمون بالوقت حسب تجربتي الشخصية ، بالإضافة الى سعر الغرفة كان غالي جدا مقارنة بمساحتها الموضحة فالموقع ، كانت غرفة كنق مساحتها ٥٨ بينما فالواقع الغرفة صغيرة جدا ،
ولكن فالمجمل تجربة جميلة
RRRRR Amr Alshehri (Solo), In House Guest 10th March 2020
Nice place Positive : Nice place, nice faculty, flexible in check in and check out. Recommended for business stays.
Negative: bathtub was without water (I didn’t report), and the neighboring room was noisy som nights.
RRRRR Ali Qassim Ali Almarhoun (Business), In House Guest 7th March 2020
اقامه رائعه استمتعنا بالاقامه في الفندق
الموقع في قلب الرياض النشط
قريب من الاماكن العامه والاسواق ويمكنك التنقل منه لاي مكان بكل سهوله
الفندق رائع و اشكر الموظفين على حسن الاستقبال و لطافه التعامل
الافطال كان لذيذ ومنوع
RRRRR Mohammed Al Dowsari (Couple), Saudi Arabia 7th March 2020
Beautiful Thanks , service was good. We liked everything . Staff are so professional & fast. However, my only note is that bathroom shower needs to be fixed it was not easy to use the big one, the button was broken, we tried many times to open it then the water came ( I mean the upper shower, the big one in ceiling) other than that all is fine
Breakfast is good & came to our room so fresh & varied
I planned for my husband birthday and the honeymoon backage was so good & in time.
I loved that we did not take long to check in/ out.
RRRRR Sara Al Suhali (Solo), Saudi Arabia 1st March 2020
جيد جدا جيد جدا والمكان مناسب والغرف ممتازة والخدمة لابأس بها والنظافة جيدة جدا والاستقبال ممتاز جدا والبوفيه مناسب والقيمة لابأس بها وخدمة الغرف جيد جدا وخدمة مسافط السيارات ممتازة واللوبي ممتاز والجو العام للفندق جيد جدا
RRRRR agab Alrasheedi (Business), Saudi Arabia 26th February 2020
فندق راقي وجميل فندق راقي
جميل
تعاون من الموظفين
نظافة
صالة الCLUB جيدة
دوراة المياه واسعة
تجاوب سريع
فندق راقي
جميل
تعاون من الموظفين
نظافة
صالة الCLUB جيدة
دوراة المياه واسعة
تجاوب سريع
فندق راقي
جميل
تعاون من الموظفين
نظافة
صالة الCLUB جيدة
دوراة المياه واسعة
تجاوب سريع
RRRRR Khaled Alshahrani (Solo), In House Guest 24th February 2020
جودة الفندق اشكركم على الاهتمام النزلاء فندق رائع جدا
والخدمات جدا ممتازة وتعامل الموظفين كذلك رائع والافطار جدا ممتاز وكذلك تصميم والتنسيق الغرفة حذاب وهادئ ومميز باذن الله سوف ازور الفتدق عن قريب وسوف يكون الفندق الاول لدي عند مجئي لمدينة الرياض
RRRRR Meshari Al Shamrani (Solo), Saudi Arabia 19th February 2020
خدمه راقيه شكرا علي خدمتكم الراقية جدا وسوف أعاود الرجوع الي هذا المكان وتحياتي لطاقم الفندق باكمله لا يسعني الا أنا اشكركم علي حسن استضافتكم لنا ودمتم بخير والسلام عليكم ورحمه الله وبركاته
محمد ابراهيم علي الربيعان
RRRRR Mohammed Alrubiyan (Couple), In House Guest 27th January 2020
اذا كان يستمع لهذه التصويت فهذا شيء ممتاز الرسبشن شيء ممتاز وخاصه انه ابن البلد وسعودين وهذا شيء ممتاز اما خدمه النزلاء تحتاج تغيير بالكامه سيئين بالمره عدم الرد على الغرف والاستجواب كل شيء كان سيئ في خدمه النزلاء اما الرسبشن كان شيء رهييييب.
RRRRR Omar Alkhawatr (Family), In House Guest 25th January 2020
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