Exceptional and super-welcoming hospitality as always from the team especially rubie and Ahmed who have been extremely helpful. Cannot wait to see them again 🩶
Reviewed by Ratib a TripAdvisor traveler Jordan 16th May 2025
"Best in city center to city exploration"
Hotel in the center at the metro station. Ideal for sightseeing. Service very good. Cleaning room Presed super smiling and working well. Available buses to the beach are 25 minutes away. I offer rooms from the front of the hotel. The view from the MEGA window. Rooms 2113 and 2114 with a bed by the window which is very impressive. If you can, choose rooms from the front and the road. You'll be happy. If I go back to Dubai, I'll probably go back to that hotel. Four stars, but it's really great. Swimming pool small in a neighboring building on the 6th floor. The biggest asset is the location.
Reviewed by VIPER_DP a TripAdvisor traveler United Arab Emirates 25th April 2025
"Perfect stay"
Great people working there, helpfull and very nice to everyone, special thanks to Kim and Saba they were awesome. Good food and drinks in the buffetrestaurant, all inclusief was really good.The hotel is very close to the metro station and the highlights not far away.l We had a great stay
Reviewed by John G a TripAdvisor traveler The Netherlands 5th April 2025
"Rotana is best"
All super, as usual high standards of Rotana. Everything is so clean, colleagues are polite and professional, keep it up. Want to mention super service of Nitisha, Christine and Prasad from housekeeping. Well done!
Reviewed by Lavixi a TripAdvisor traveler United Arab Emirates 31st March 2025
"The perfect hotel in dubai"
I stayed in room 1203 my stay was perfect, I enjoyed the pool, the food and people were nice especially at the reception I met Mohamed Reza, preshant and Abdullah were very helpful
Reviewed by Ahmed a TripAdvisor traveler 30th March 2025
"Lovely staff amazing hotel"
I had an excellent stay at Towers Rotana Hotel. The staff was exceptional, with a special mention to Abdallah at the reception and Ahmed for the bags and luggage Both were incredibly friendly and polite, always ready to assist with a warm smile. They went above and beyond, especially when handling my luggage, ensuring everything was taken care of seamlessly. The hotel’s amenities were top-notch, and the service truly made my stay comfortable and memorable. I highly recommend this hotel for anyone looking for excellent hospitality and a welcoming atmosphere.
Reviewed by Paniz a TripAdvisor traveler Iran 29th March 2025
"wonderful"
Fantastic location, clean, polite service. This is my third stay, my friends also used this hotel on my recommendation, they were also delighted. I will definitely come back here
Reviewed by KatarzynaDechnik a TripAdvisor traveler 28th March 2025
"One of the best experiences we had"
One of the best experiences we had
The best hallmark of your hotel is the staff kindness
Thank you !
Reviewed by Aynaz a TripAdvisor traveler Iran 20th March 2025
"Excellent choice for family staying hotel"
We have made our choice for Rotana Towers, because it was the neareast cheapest, and at he same time wit best quality hotel near to Burj Khalifa. Our choice was right. Kind and friendly personnel. Special thanks to Ms.Shahista and Ms.Daryl from Front Desk. Room Service daily and delicately. There is a freebus transfer to Kite beach.
Reviewed by BakbergenMussin a TripAdvisor traveler 18th March 2025
"An impressive hotel building"
The hotel building has us
from the start is enthusiastic about modern and elegant, yet
cozy and welcoming. Especially the thoughtful
Room layout and
The location of the hotel is also excellent,
with a breathtaking view.
Reviewed by Subhan a TripAdvisor traveler Germany 16th March 2025
5
I would definitely stay again Good: Everything
Ernestine United States Of America 31st March 2020. Source: Booking.com
3
Pleasant
Bad: We have booked a room for three people - we arrived in the middle of night, the third bed was not in the room. We have asked the reception 3 times if someone could bring the bed - it came after 1 hour of waiting, so I went to sleep at 3:30 am. It was very inconvenient, they put the bed in the middle of the room, no space for walking anything. The room did not correspond to the pictures on Booking.com. I was very dissapointed.
Natalia Czech Republic 26th March 2020. Source: Booking.com
5
Exceptional Good: Le calme , la disponibilité de tout le personnel, le service
Bad: Rien
Lazreg Algeria 24th March 2020. Source: Booking.com
5
Urlaub zu Coronazeiten Good: Die Lage! Personal sehr freundlich! Service war super! Die ClubLoung!!! Zimmerers Großindustrie msn hat dich wohl gefühlt! Mängel wurden umgehend behoben!( defekter Fön) Zimmerservice 👍🏻
Bad: Der Umgang mit dem Coronavirus! Frühstück wurde ab unserem 4.Tag in einem Frühstück Bereich serviert! Es wurde einfach etwas auf den Tisch gestellt!! Man wurde noch nicht mal gefragt!! Ab da haben wir nicht mehr im Hotel gefrühstückt! Personal hatte Handschuhe an und Mundschutz! 1. der hilft nicht 2. kam man dich vor wie in einem Krankenhaus! Da hätte es auch andere Lösungen für gegeben!
Nadja Germany 23rd March 2020. Source: Booking.com
3.5
Urlaub im Herzen Dubai`s Good: Transfer vom u. zum Flughafen ist reibungslos verlaufen, hat alles super geklappt. Bei Ankunft stand der Fahrer am Meeting Point mit einem Schild in der Hand, worauf unser Name stand. Das war schon toll. Mitarbeiter im Hotel alle sehr freundlich, leider nicht einer von ihnen der deutschen Sprache mächtig. Das müsste dann von Booking in der Hotelbeschreibung mal abgeändert werden, habe ich dem Servicepersonal auch angeraten. Zimmer super sauber u. sehr groß mit Zugang zur Lounge, welche sich in der 24. Etage befindet. Dort gab es Frühstück, Kaffee u. Kuchen sowie Abendessen u. mit einem Fensterplatz hatte man einen wunderbaren Ausblick. Hier waren die drei Damen ganz besonders freundlich u. verabschiedeten uns am Tag der Heimreise sehr herzlich. Am Pool gab es super, flauschige Handtücher u. jeden Tag gab es um 11:00 Uhr einen kostenlosen Shuttlebus zum La Mer Beach. Um 16:00 Uhr gings zurück zum Hotel.
Bad: Im Zimmer gab es nur zwei Steckdosen, wovon eine nach 3 Tagen nicht mehr funktionierte. Frühstücksangebot in der Lounge sehr mager, jeden Tag das gleiche. Alkoholangebot am Abend beschränkte sich auf Rot- u. Weißwein (so was von sauer), Gin Tonic u. Whisky Cola. Alles Dinge die wir nicht mögen. Wir sind einmal in die Bar im Kellergeschoss gegangen, dort war alles sehr dunkel, total verraucht u. übermäßig laut. Cocktailpreise dort bei 14.- Euro. Die Jungs, die draußen vorm Hotel stehen, sind stets bemüht, dir eine angenehme Fahrt zu deinem Ziel zu bieten, natürlich mit den hoteleigenen Fahrzeugen. Im Grunde ist das eine gute Idee, aber wenns auf Abzocke der Touristen hinausläuft, ist das nicht schön. Hier mal kurz 3 Bsp. Fahrt zur Dubai Mall = 20 AED (mit den Taxen der Stadt 13 AED), Fahrt zum Souk Madinat Jumeirah = 50 AED (mit den Taxen der Stadt 40 AED), Fahrt zum "The Frame" = 40 AED (mit den Taxen der Stadt 25 AED). Irgendwo hört der Spaß auf u. wir haben das auch den Mitarbeitern gesagt u. sie spüren lassen.
Diana Germany 23rd March 2020. Source: Booking.com
3.5
Good Good: Gute Lage, um per Taxi oder Metro in alle Teile von Dubai schnell zu kommen. Restaurants z.B. libanesisch/türkisch in der Nähe. Auch ein paar kleine Supermärkte. Metroeingang direkt vorm Hotel ca. 150m
Bad: Beim Frühstück könnte ein Kaffeautomat Sinn machen.
Specht17 Germany 22nd March 2020. Source: Booking.com
5
Loved it. Pauline and all the staff are incredibly awesome... The buffet breakfast takes the cake
joyfinn Githire 20th March 2020. Source: Google
3.5
Good Good: Location,cleaniless
Bad: Wi fi not working properly,many times front desk has to be reminded.swimming pool is in another adjacent building
Om India 19th March 2020. Source: Booking.com
5
Exceptional Good: Breakfast and service were simply amazing - catered to my every need. If you want to use the metro, the hotel is right at 'Financial Centre' which is very convenient since it's only one stop from Dubai Mall/Burj Khalifa. I would always come back.
Maren Germany 19th March 2020. Source: Booking.com
3.8
Good location - Nice staff Good to enter room at morning time during my 24 hrs transition flight
Just 5 minutes walk from metro station
Staff were very friendly and helpful
yuen (Family With Teens) Hong Kong 18th March 2020. Source: Agoda
Auch durch die Situatiion mit Corona ein nicht gelungener Urlaub Schade, dass gleich das Problem mit der Aircon war und ich auch dadurch in der Folge nicht mehr richtig fit war. Aber dann wurden auch alle sightseeings geschlosssen und ich konnte nichts mehr von Dubai sehen , wo ich schon vorher 3x war. (Burj al Arab und Amwaj Rotana 2x)
RRRRR Hans-Theo Heck (Solo), Germany 30th March 2020
If you are with little children then don’t choose this property The hotel manager came to our apartment 10 minutes after our arrival and complained that my children are too noisy and our neighbor he is an old customer and he got mad and what about us should we go to hell because they are too young he made my stay too stressed i took my children out for acwalk and I was very uncomfortable to go back to the hotel
RRRRR Samah Bumajeed (Solo), United Arab Emirates 28th March 2020
Towers Rotana - good stay again Always good to stay at this hotel. Very well situated and a great base for a trip whether business or pleasure or a mixture. Staff very polite and courteous and will always try and accommodate your needs.
RRRRR John Richard Phippen (Solo), United Kingdom 27th March 2020
Städtereisen Leider hatten wir situationsbedingt durch COVID-19 gewisse Einschränkungen, wobei alle Mitarbeiter uns den Aufenthalt so angenehm wie möglich machten , die Lage war zum Centrum mit dem Taxi nur ein paar Minuten entfernt
RRRRR Jana Dombrowski (Solo), Germany 25th March 2020
Sejur Dubai Locația foarte buna, relativ aproape de Dubai Mall. Personal foarte amabil. Camera cu vedere la bulevard. Curat. Minibar foarte bine aprovizionat, dar destul de scump. Baia cam mică la camera clasica. Nu recomand camera de fumători.
RRRRR Sorin Andone (Solo), Romania 22nd March 2020
Super Hotel, Nettes und Aufmerksames Personal Rundum zufrieden und gut. Erfüllt absolut den Erwartungen. Nette, freundliches und immer hilfsbereites Personal. Service absolut zuverlässig. Zimmer war super Ausstattung und absolut sauber. Immer gerne wieder. Wäre meine erste Adresse beim nächsten Besuch in Dubai.
RRRRR Silvia Löwy Roguszczak (Solo), Germany 21st March 2020
Sehr empfehlenswert Wir kamen Nachts um ca. 1.00h an. Trotz der Zeit wurden wir freundliche begrüßt und das Personal war zuvorkommend und hilfsbereit (Tür vom Taxi aufgehalten, Gepäck wurde reingetragen etc.).
Fragen wurden zu unserer Zufriedenheit beantwortet und jederzeit stand ein Mitarbeiter bereit.
RRRRR Heike Wilke (Solo), Germany 20th March 2020
Sehr gutes City Hotel Gutes Hotel um dir Sehenswürdigkeiten in der Stadt zu erkunden. Die Metro ist sehr nah und eignet sich sehr gut um direkt an die Dubai Mall und den Burj Khalifa zu kommen.
Mitarbeiter im Hotel sind sehr freundlich und hilfsbereit.
Besonders der Rotana Club ist zu empfehlen. Das Angebot an Speisen und Getränken ist enorm. Kinder sind gern gesehene Gäste (allerdings gibt es TagesZeiten in denen keine Kinder erlaubt sind)
RRRRR Maximilian Steiner (Solo), Germany 20th March 2020
Excellent Our stay was amazing in this hotel. Perfect location. Staff was very helpful and very professional. Always greeting and reday to help you anytime you need. Breakfast was also very nice and had alot of variety.
RRRRR Chaudhry Javaid (Solo), United Kingdom 17th March 2020
Fantastic stay We stayed for one night before a cruise fantastic hotel would be back. Food was brilliant just had breakfast loads of choice. Room was big great location to dubai mall and the team is across the road to all attractions.
RRRRR Sarah Poolman (Solo), United Kingdom 16th March 2020
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